The Impact of Administrative Information Systems Quality on Employee Performance: A Case Study of the Jadu Education Supervision Office and Its Affiliated Schools

Abstract

This study aims to examine the impact of the quality of administrative information systems on the performance of employees at the Jadu Education Supervision Office. The analysis was based on a sample of 202 employees within the sector. Data were collected using Google Drive and analyzed using SPSS statistical software. The study found that the questionnaire demonstrated high consistency and coherence among its items, with an overall Cronbach’s alpha of 88%. The Cronbach’s alpha for the variable "Quality of Administrative Information Systems" was 84%, and for "Employee Performance" it was 68%. The majority of respondents held university degrees (63.4%), followed by those with intermediate-level qualifications or equivalents (27.7%). The researchers attribute the high response rate from teachers to the fact that they were not categorized under "other job titles" in the questionnaire, representing 45.2% of the sample. Employees affiliated with the Jadu Education Supervision Office accounted for 35.6%. Regarding years of experience, 70.3% of respondents had five or more years of experience, while 29.7% had less than five years. Statistical results indicate a strong relationship between the quality of administrative information systems and employee performance, supported by an R value of 0.74 and a coefficient of determination (R²) of 0.55. Accordingly, the alternative hypothesis was accepted, stating that: There is an impact of the quality of administrative information systems on the performance of employees at the Jadu Education Supervision Office and its affiliated schools.